Plans and pricing
Compare Free, Growth, and Scale, the fee on confirmed sales, billing cycles, and the trial.
Buvvo has three plans. You can start free, and move up whenever your shop needs more room or faster support. Prices below are pulled straight from our billing catalogue, so they are always current.
The three plans
Get every WhatsApp order in one inbox, confirm payments, and get listed on the Marketplace.
- 300 bot replies / month
50 written by AI - 1 seat
- 20 catalog items
- 1 WhatsApp Business number
- Automatic payment confirmation
- Every order in one inbox
- Buvvo Marketplace listing
- 300 bot replies / month (50 written by AI)
- Catalog up to 20 items
- Basic checkout links
- Email support
For shops selling every day: analytics, bulk upload, and a bot that covers you when you are busy.
- 1,000 bot replies / month
200 written by AI - 2 seats
- 50 catalog items
- 1,000 bot replies / month (200 written by AI)
- Reply budget you control
- Catalog up to 50 items
- Up to 2 staff seats
- Order analytics
- Bulk product upload
- Priority support (under 4h)
For growing shops that need more room, more seats, and a real support line.
- 3,000 bot replies / month
all written by AI - 5 seats
- Unlimited catalog items
- 3,000 bot replies / month (all written by AI)
- Unlimited catalog
- Up to 5 staff seats
- Advanced order analytics
- Custom AI tone setup
- Dedicated success manager
- Priority support (under 1h)
- 99.9% uptime SLA
The fee on confirmed sales
On top of the subscription, Buvvo keeps a small percentage of each confirmed sale: 2.5% on Free, 1.5% on Growth, and 1% on Scale. It grows with what you sell, not with how many messages you send, and it is taken from the payment before it settles to your bank.
What happens when you reach a limit
Every plan has a few numeric limits. Here is exactly what happens at each one:
- Bot replies: Free includes 300 a month, Growth 1,000, and Scale 3,000. At the cap (or at your own reply budget, if you set a lower one) the bot stops sending and flags chats for you. You can still reply by hand. See bot replies and AI replies.
- AI-written replies: of those bot replies, Free lets 50 be written by AI and Growth 200; on Scale all of them can be. At this cap the bot keeps answering with the standard guided menu. Both caps run on a rolling 30-day window, so they refill continuously, or upgrade to lift them immediately.
- Catalog items: Free holds up to 20 items and Growth up to 50; Scale is unlimited. To list more than your plan allows, upgrade to a plan with a bigger catalog.
- Team seats: Free is 1 seat, Growth is 2, and Scale is 5. See team seats.
Your free trial
Every new shop starts on a 7-day Growth trial with no card required, so you can try the paid features before deciding. When the trial ends you can choose a paid plan, or keep going on Free.
Downgrades and lapsed plans
The Free plan is a permanent floor. If you cancel, let a plan lapse, or downgrade, your shop simply returns to Free; it is never locked. You keep a working inbox and 300 bot replies a month, and your catalog stays available within the Free item limit. Upgrade again whenever you are ready and the higher limits come back right away.
Ready to start? Create your shop. Every plan begins with the 7-day Growth trial. There are 3 plans to choose from as you grow.