Plans and pricing
Compare Free, Growth, and Scale, what happens at your limits, and the trial.
Buvvo has three plans. You can start free, and move up whenever your shop needs more room or faster support. Prices below are pulled straight from our billing catalogue, so they are always current.
The three plans
Get every WhatsApp order in one inbox and reply faster.
- 50 AI replies / month
- 1 seat
- 20 catalog items
- 1 WhatsApp Business number
- 50 AI replies / month
- Pidgin & English AI
- 20 ready-made buyer answers
- Catalog up to 20 items
- Basic checkout links
- Single inbox for orders
- Email support
For shops selling every day: auto-replies, analytics, and your catalog in order.
- 200 AI replies / month
- 2 seats
- 50 catalog items
- 200 AI replies / month
- Catalog up to 50 items
- Up to 2 staff seats
- Order analytics
- Bulk product upload
- Priority support (โค4h)
For growing shops that need more room and a real support line.
- Unlimited AI replies / month
- 5 seats
- Unlimited catalog items
- Unlimited AI replies
- Unlimited catalog
- Up to 5 staff seats
- Advanced order analytics
- Custom AI tone setup
- Dedicated success manager
- Priority support (โค1h)
- 99.9% uptime SLA
What happens when you reach a limit
Every plan has a few numeric limits. Here is exactly what happens at each one:
- AI replies โ Free includes 50 a month and Growth includes 200; Scale is unlimited. At the cap the assistant stops writing AI replies, but your shop keeps answering buyers with the standard guided menu and you can still reply by hand. The allowance runs on a rolling 30-day window, so it refills continuously โ or upgrade to lift the cap immediately. See how AI replies work.
- Catalog items โ Free holds up to 20 items and Growth up to 50; Scale is unlimited. To list more than your plan allows, upgrade to a plan with a bigger catalog.
- Team seats โ Free is 1 seat, Growth is 2, and Scale is 5. See team seats.
Your free trial
Every new shop starts on a 7-day Growth trial with no card required, so you can try the paid features before deciding. When the trial ends you can choose a paid plan, or keep going on Free.
Downgrades and lapsed plans
The Free plan is a permanent floor. If you cancel, let a plan lapse, or downgrade, your shop simply returns to Free โ it is never locked. You keep a working inbox and 50 AI replies a month, and your catalog stays available within the Free item limit. Upgrade again whenever you are ready and the higher limits come back right away.
Ready to start? Create your shop โ every plan begins with the 7-day Growth trial. There are 3 plans to choose from as you grow.