Order analytics

Order analytics turn your sales into a clear picture: how much you are making, how many orders come in, and where they come from. There are two levels — basic and advanced — and the level you get depends on your plan.

Basic order analytics — Growth and up

Once you are on Growth, your analytics show:

• Revenue — how much you have made.
• Orders — how many orders came in.
• Average order value — your typical order size.
• Payment completion rate — the share of orders that were actually paid.
• Abandoned orders — orders that were started but never paid.
• AI-vs-you split — how much of the work the assistant handled versus you.
• Daily trend — your day-by-day movement over time.

Advanced order analytics — Scale only

Scale adds a deeper layer on top of everything above:

• Best-selling products — your top items, computed from paid orders.
• Busiest hours— the hour of the day orders come in, in your shop’s timezone. This uses all orders placed, not only paid ones.
• Repeat vs new customers — your customer mix, computed from paid orders.

Watching these numbers is the clearest way to know when it is time to move up a plan — for example when your AI-reply or catalog limits start holding you back. See Plans and pricing.